The PRMS Blog

The Life of PRMS: Rich Stagnato, Account Manager


My first experience with PRMS is when I called to schedule a job interview.  The human resource manager was not available so Victoria Chevalier, one of the agents, bent over backwards to make sure that I met the team.  Victoria did not have to take the call but she wanted to assist me.  This positive experience left me with a great impression and I knew I wanted to work with this supportive group of people.

After I joined PRMS, I saw firsthand how truly helpful my colleagues are.  Our claims examiners not only defend lawsuits, they defend psychiatrists’ reputations.  Also, our risk managers thrive on sharing their expertise to reduce liability risk, thereby allowing our psychiatrists to sleep better at night.  Finally, my fellow agents and I make sure our clients have a policy we would want for ourselves if we were in practice. 

We are committed to helping psychiatrists and have never rested on our “laurels,” never taking for granted the opportunity to serve our clients.  I see how our program has expanded and changed over the decades to best meet new practice parameters as well as the challenges and trends in the practice of psychiatry.  In recent years, for example, we further enhanced the policy to cover changing risks, offer more access to CMEs, provide 24/7 access to insurance certificates, send timely alerts and allow convenient ways for a doctor to change practice locations.

Several years after I joined the company, I decided to leave for a new opportunity to work for another medical professional liability insurance company insuring all physician specialties.  It was interesting work and they had a nice team, but it was just not the same.  Psychiatrists are unique in their compassion for patients. And I missed the PRMS team thus I should not have been surprised when I rejoined PRMS a year later. 

And I never looked back. 

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The Life of PRMS: Jean Bates, Senior Vice President, Claims


Men wearing ties, women in skirts, smoking allowed in cubicles, no internet access, paper claim files, Tardive Dyskinesia from Haldol and dictation: wow how things have changed over the years. But, a claim has remained a claim and our core values have remained the same as we have strived to obtain our goal to obtain excellent claim resolutions for our clients – and excellent service in every area of PRMS.

During my 28- year tenure at PRMS, our claims team has always remained focused on getting the job done, and no matter what has been going on in the environment around us, we have worked together as a team to accomplish our goal. It has been my pleasure and honor to work with such professionals, and as their manager, they make me proud. I am also proud of all of my colleagues on the entire PRMS team for the commitment and support provided not only to our insured psychiatrists but also to the behavioral healthcare community they serve.

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Happy Campers!


PRMS was pleased to support the Total Family Care Coalition’s Garden Bugs Summer Camp for youngsters in the District of Columbia, age six to 13. We donated toys, art supplies, books, board games, camp supplies and other items to help get the camp off to a great start.  There were several donations of sporting equipment from soccer balls to jump ropes which will keep the campers busy outside in the summer sun.

PRMS team with camp supplies.

Leigh Baker (left), Head of PRMS Marketing, and Jenna Quinn (right), Events Manager, delivered supplies to campers.

Total Family Care Coalition’s mission is to “keep families together for a better community.” The organization is a leading provider of advocacy and support for families in the District of Columbia dealing with emotional, behavioral and mental health issues.

For more on the Total Family Care Coalition, please click here.

One of the campers enjoying the craft supplies contributed by PRMS.

 

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The Life of PRMS: Julia Bajereanu, Client Relations Specialist


I graduated from University of Wisconsin – Madison with a double-major in Accounting and Risk Management and Insurance. A job opportunity at an insurance company presented itself and I decided to focus on a career in insurance. I started in Underwriting and a year later transitioned to the Marketing Department, as an Events Specialist. The opportunity to travel and meet a lot of new people while organizing corporate events attracted me to the position.

While in Marketing, I built strong working relationships with our clients and partners. So, once the Client Relations Specialist position was posted almost two years ago, I knew I was ready to take on the new challenge. I am very grateful to my colleagues at PRMS for helping me learn and teaching me the ropes of the professional liability industry. Not only that, but I was encouraged to get a property/casualty insurance license. I love how supportive the company is of employee growth and education. Everyone at PRMS is so kind, welcoming and helpful. People truly care about one another here, which reflects into the care and support we provide our clients.

This year has been especially exciting for me as my husband and I welcomed our first child. We are very grateful that PRMS values family of its employees and encourages a balance between work and personal life. 

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The Life of PRMS: Vanessa Mejia, Claims Assistant II


I joined PRMS in the Claims Department July of 2007.

Coming from a background in the medical field, I was excited to learn that our company works to defend doctors. I speak with several of our doctors on a daily basis, as well as representatives from the hospitals where they practice. I enjoy the direct customer service that we provide all of our clients.

PRMS is not your average company. We are a company filled with so many talented individuals who all bring something different and unique to the table. Most of us have been here for years, myself included as my 10 year anniversary quickly approaches.

I enjoy being part of not only our amazing claims team, but of our unmatched insurance team as a whole. I look forward to many more years with PRMS!

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